Virtual Account Manager
iTi is seeking a Virtual Account Manager (Inside Sales Representative) to support a team of Account Managers in the on-going development of prospective and existing customers in order to ensure the sales team meets their revenue goals.
- Prospect for new clients as needed to achieve demand generation goals
- Prepare quotes for products and/or services as required by clients or internal contacts.
- Work closely with Account Managers, Project Mangers, Vendors and colleagues to achieve results.
- Make all necessary adds/moves/changes to existing quotes for products and/or services.
- Follow-up with clients as necessary for all quotes.
- Process all client orders, follow up with clients and provide all necessary post- sales support.
- Maintain primary point of contact for all ongoing customer requirements.
- Participate in client meetings and internal team meetings as required.
- Assist customers with any required concerns, escalations, etc.
- Handle all client requests related to their interaction with iTi.
- Experience in a technology product sales or solutions environment. A Cisco background is a plus. Cisco certifications a big plus.
- Demonstrable results supporting Sales teams and Customers in a technical environment.
- Interpersonal and communication skills to build working relationships with customers
- Ability to understand customer’s business objectives and sell our solutions and services.
- Strong communication skills and ability to explain complex solutions and benefits simply.
- Demonstrable problem-solving skills
- Demonstrate a thirst for knowledge and motivation for on-going learning in iTi’s areas of expertise.
- Able to be self motivated with initiative to work until job is complete.
- Solid MS Office skills
Charlotte, North Carolina